Effective Date: June 30, 2024
Thank you for choosing IPTV Smarters Pro HD. We strive to provide the best service possible, but we understand that sometimes you may need a refund. This Refund Policy outlines the terms and conditions under which refunds are provided for our IPTV services.
1. General Refund Policy
Subscription Services Due to the digital nature of our IPTV services, all sales are final, and no refunds will be issued once your subscription is activated. We recommend taking advantage of any free trials or shorter subscription plans to assess our service before committing to a longer-term plan.
2. Exceptions
Service Issues If you experience significant technical issues that prevent you from using our service and we are unable to resolve the problem within a reasonable time frame, you may be eligible for a refund. Please contact our support team at support@iptvsmartersprohd.com with details of the issue, and we will evaluate your request on a case-by-case basis.
Unauthorized Charges If you notice an unauthorized charge on your account, please contact us immediately at support@iptvsmartersprohd.com. We will investigate the issue and, if verified, process a refund for the unauthorized amount.
3. Requesting a Refund
To request a refund, please contact our support team at support@iptvsmartersprohd.com with the following information:
- Your name
- Email address associated with your account
- Order number or transaction ID
- Detailed description of the issue or reason for the refund request
4. Processing Refunds
Refunds, if approved, will be processed within 10 business days of the approval date. The refund will be issued to the original payment method used for the purchase. Please note that it may take additional time for the refunded amount to appear in your account, depending on your bank or payment provider.
5. Changes to This Refund Policy
We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting the updated policy on the site, and you waive the right to receive specific notice of each such change. Your continued use of our services after any such modifications constitutes your acceptance of the new Refund Policy.
6. Contact Us
If you have any questions or concerns about this Refund Policy, please contact us at:
IPTV Smarters Pro HD
Email: support@iptvsmartersprohd.com